Per-client retention policies, you control all data, audit logs and 256-bit encryption. Built for GDPR, the UK Data Protection Act and the standards UK regulatory bodies expect.
Your data is encrypted using the same standards trusted by financial institutions.
Regular third-party security reviews ensure your client data remains secure.
Only you can access your encrypted sessions. Not even LuciNote can view your data.
LuciNote offers secure, professional note-taking for clinical work, ensuring accuracy, privacy and compliance every step of the way.
Each client gets a living record: running summary, key highlights, session history, updated automatically after every session. You can add medication, risk factor and other client info.
Before each session, review what you discussed last time, what you agreed, and what’s changed, all pulled together on one screen.
Choose from SOAP, DAP, BIRP, PIE or progress note formats. Notes are generated from your session recording or audio upload, ready to review and edit.
Search across all clients, sessions, summaries, highlights and transcripts from one place. Find what you need in seconds, not minutes.
A built-in assistant grounded in therapeutic reference texts including the BACP Ethical Framework. Ask questions about approaches, ethics or professional development between sessions.
Record sessions in-person, upload audio, or capture handwritten notes with your phone. Your records sync and are accessible from any device.
Record in-person with your phone, join remotely via your video platform, or upload a session recording afterward. You choose what’s captured and when.
LuciNote generates structured clinical notes in your preferred format. Edit the summary, refine highlights and add your own observations.
Each session automatically updates your client’s cumulative record — their summary, key highlights and agreed next steps carry forward.
Before the next session, Session Prep gives you everything in one view: what you discussed, what you agreed and what to watch for
Whether you work independently or in a team, LuciNote fits seamlessly into your clinical practice.
Run your practice with organised records and less admin. Session prep keeps you grounded between clients. Your data retention is handled automatically, so you stay compliant without the faff.
Consistent record-keeping across your team. Standardised note formats, shared client views, and centralised data governance help maintain quality as you grow.
Record remote sessions directly from your video platform or in-person with the mobile app. Access your full client record from anywhere, with your data staying encrypted and under your control.
Standardise documentation across teams, maintain audit-ready records, and manage data retention at scale. Contact us for volume pricing and custom configuration.
Answers to common questions about using LuciNote in clinical practice.
Yes. AI therapy note-taking is legal but it must meet the same legal and ethical requirements as any other clinical record. LuciNote is GDPR and DPA compliant, aligns with NHS Cyber Essentials and follows relevant professional ethical frameworks.
Your data is encrypted and stored securely. Only you can access your notes. You also have full control to review, amend or delete your data at any time.
Yes. LuciNote creates notes for you but you decide what to keep, edit or remove. Nothing is stored without your consent.
Using AI can save time on admin, improve accuracy and continuity and help you stay more focused and present during sessions.
No. LuciNote works directly from your existing device whether you are in person or online with no extra integration required.
You decide how long to retain records in line with your professional and legal responsibilities. LuciNote gives you full control to securely delete data at any time.
Yes. All plans include email support and higher tiers offer priority support. You can contact the team directly if you need help with set-up or troubleshooting.
Most AI note tools generate session summaries and stop there. LuciNote builds a cumulative client record that grows with every session, tracking what was discussed, what was agreed, important developments. You can also add important notes like medication and risk factors. Session Prep pulls this together before each appointment, so you arrive prepared, not just documented.
LuciNote includes a built-in assistant grounded in therapeutic reference texts, including the BACP Ethical Framework. You can ask it about therapeutic approaches, ethical considerations, cultural competence and professional development, between or after sessions.
Yes. LuciNote is built for UK therapists and counsellors. It aligns with GDPR, the Data Protection Act 2018, and professional ethical frameworks including BACP. Data is encrypted, retention is configurable per client, and you have full export and deletion controls.
Choose the plan that works for your practice. Every plan includes secure encryption, GDPR compliance and no hidden costs.
All plans include a 30-day money-back guarantee. Need more sessions? Contact us for custom pricing
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GDPR and DPA 2018 Compliant
256-bit Encryption Standard
UK-focused, built for private practice
Your data is unreadable, even to us
With independent security audits
Data and consent you manage directly